FAQ’s

A dripping tap wastes enough hot water to fill 69 baths a year !
At FuturePlumb we understand that small issues can be just as worrying as bigger problems. That’s why we promise to always come out to fix dripping taps, replace and fix bathroom and kitchen faucets, problematic toilet flushes, repair burst pipes, or anything that you find to be a problem in your home. Even if you don’t think it’s important, a small problem could actually be part of a much bigger issue, so please contact us as soon as you notice something wrong with your plumbing and we will come to fix the problem as soon as possible.

Yes especially if you want to avoid expensive problems at a later date !

Regular maintenance is essential in keeping your home’s plumbing and Heating system working properly all year round. Small problems such as leaking taps,  showers or toilets could actually be part of a much bigger problem, or there could even be issues you don’t know about such as low water pressure or dirty faucet aerators. These could lead to big problems if they are not fixed early.

Plumbing and Heating maintenance only takes a small amount of time and will help minimize problems that will require more time and money to repair later onOur price for an hour of Plumbing and Heating Maintenance is £45+vat.

Our plumbing maintenance services cover the following, but are not limited to :

  • Checking leaking taps showers and toilets.
  • Checking and clearing traps. Traps should be cleared every 12 months. Debris collects in the pipes and traps causes water to drain slower over time and could even lead to a blockage.
  • Cleaning tap aerators. Calcium builds up inside a faucet aerator over time and can obstruct the flow of water.
  • Checking your stop cock is in working order and applying some grease to ensure it works in an emergency in the future.
  • Checking water pressure.
  • Carrying out a functionality test on your boiler making sure the heating and hot water works.

The jobs listed above are part of our standard maintenance checks but we offer so much more so please don’t hesitate to get in touch. 

The quicker the better!

It is best to get leaks fixed as soon as possible; a small leak can quickly become a big problem if not attended to and can cause damage to floorboards, ceilings, walls, furniture and personal possessions, as well as creating a damp odour. The cost of damage from a leak can outweigh the cost of professional repair. Even if you have just noticed the leak, it could have been happening for days or weeks, and could be part of a larger, more serious problem.

Contact us as soon as you notice a leak in your home. We will assess the situation and fix the problem as soon as possible. We charge £45+vat for all repair work up to the first hour then £22.50+vat for every half an hour after that however most leaks will be stopped within the first hour.

Based in the north east of England, we completely understand how important it is for you to save money on your heating bills, which is why we’ve included some information based on frequently asked questions about ways you can save money on your heating bills.

Tariffs. Switching tariff is an obvious, yet effective way to save money. Bills can be cut by nearly £200 a year by changing from your existing supplier. The gas, electricity and safety is all completely the same, only the price, billing and service will change.

Submit regular readings. If you don’t have your meter read regularly, your energy supplier guesses how much energy you use in a year and averages it out, which can leave you paying much more than you need. Check your meter once every three months. You don’t have to wait for someone to come out to read your meter, you can read it yourself and show it to your supplier. Record your usage results by calling your supplier or setting up an online account.

Draught-proof your home. Don’t let heat escape through the cracks. Draught – proofing is one of the cheapest and most forgotten about ways to save money on your energy bills and can save in between £10 – £50 a year. Drawing the curtains and blinds whenever you can so that heat is trapped in the room. Don’t put furniture in front of radiators as it prevents it from getting around the room. If you don’t use your chimney, get a draught excluder for it.

Heating. Should you leave the heating on low all day, or turn the temperature up and down? Using a timer is best – your thermostat is designed to turn your heating system on and off to keep your home at the temperature you set it. You can also keep your temperature on low all day, but turn the radiator valves up the max and keep the boiler down to the minimum.

Hotwater. The same question is asked about hot water – whether to keep it on all the time or turn it on and off as needed. This completely depends on the kind of boiler you have – if you have a gas, oil or LPG (liquified petroleum gas) central heating system, it will always be cheaper to time the system so that hot water only comes on when it is required. However if you use an electrical immersion heater, it’s cheaper to heat your water during the night.

Heaters. With regards to heaters, we recommend you stay away from electric heaters as the are the most expensive forms of heating. In general, the cheapest way to heat your home is with an energy – efficient gas central heating system, with a full set of thermostatic radiator valves. We have more information about this on our ‘heating’ pages.

Thermostats. It is definitely best to use as many individual thermostats and controls as possible, rather than just one main thermostat to control the house. By having lots of thermostats you can fully control how you have your home heated, by controlling the temperature of each individual room. A room thermostat saves, on average, £70 a year, and thermostatic radiator valves can save around £10 a year.

Closing doors. Heat rises, circles the room, cools, sinks to the floor and back to the heater to be reheated again. Closing the door makes sure this cycle remains in its designated room and allows the cycle to continue consistently. Therefore we recommend you keep all your doors closed when you have the heating on.

Insulation. Having your home insulated is probably one of the most effective ways to save money on your energy bills. Did you know that most of your heating is lost through the external walls and roof, 35% of heat is lost through the walls and 25% is lost through the loft. We offer cavity wall and loft insulation, which can save you up to £300 a year if you had them both done.

Gas leaks. Gas leaks can occur when there’s a problem with your gas pipework, such as damage, corrosion or rusting. Un-burnt natural gas and LPG are not posionous in the same way that carbon monoxide is, but can still lead to fires and explosions. To aid detection of a leak, an odorant is added to gas which makes it easy to smell.

Fires and explosions. Gas is naturally highly combustible. Correctly fitted gas appliances that have been maintained well ensure that gas is burned in a safe and controlled way. However if gas leaks from faulty pipework or a faulty appliance, it can spread quickly and there is a risk of it accidentally igniting a fire or causing an explosion.

Gas emergency. If you smell gas, or start feeling ill when gas appliances are in use, it is important to act quickly to protect you and your family. All of your gas appliances, including your boiler, cooker and fire should be serviced at least once a year.

Carbon monoxide. If there is a problem with your gas appliances they can produce a highly poisonous gas called carbon monoxide which can leak into your home. You can’t see it, taste it or smell it, but it can kill quickly and with no warning. It can also cause serious long term health problems.
Carbon monoxide poisoning symptoms are similar to flu, food poisoning, viral infections and tiredness. It is common for people to mistake this very dangerous poisoning for something else. The six main symptoms to look out for are:

  1. Headaches
  2. Dizziness
  3. Nausea
  4. Breathlessness
  5. Collapse
  6. Loss of consciousness

Please make sure that you know the facts on carbon monoxide as it could save your life.

If you have a question please drop us an email here

OFFICE LINE

0800 4488 180

OFFICE MOBILE

07956 968 056

WORKING HOURS

9:00am – 5:00pm

OFFICE LINE

0800 4488 180

OFFICE MOBILE

07956 968 056

WORKING HOURS

9:00am – 5:00pm